Call answering for your phone line

Every call answered, every job booked in.

Answers every call in your business name, offers the times you are free and books the job straight into your calendar.

Book a free chat

Best for plumbers, electricians and studios who miss calls on the job

Siteyard · Call log

Call ended0:10

DRDan R. · 07700 900321Answered as MD Plumbing & Heating

DanMy boiler's stopped firing. No hot water.

ReceptionistSorry to hear that. Martin can come out Thursday at 8:00 or Friday at 13:00. Which suits you?

DanThursday at 8 is perfect, thanks.

ReceptionistYou're booked in. I'll text you the details now.

Picked upBoiler serviceLeeds LS6No hot water

Thursday 16Martin's diary

07:00Free

08:00FreeBoiler service · Dan R.Booked by your receptionist

10:30Radiator · Amy L.

13:00Free

15:00Boiler service · Joe B.

Text sent to DanConfirmed Thu 8:00 · boiler service

Summary sent to youCombi not firing, no hot water

01Answered in your name

02Understands the job

03Offers your free times

04Booked and confirmed

Why it matters

Voicemail loses jobs.

Most callers hang up rather than leave a message, and the ones who do expect a call back before they've rung someone else.

08:10Missed callOn another jobLost

12:30Voicemail left"Call me back about a boiler"Waiting

19:45Missed callAfter hoursLost

08:00You call back"Booked someone last night"Too late

4 calls0 booked

What the caller heard

Your phoneSorry, we can't take your call. Office hours are 9 to 5.Leave a messageCalled the next number

What's included

No breaks, no missed calls.

An AI voice trained on your business answers in your business name and books jobs into your calendar. Emergencies are put straight through to you.

01 / 06LiveEvery call answeredPicks up on the first ring in your business name, day or night, even when you are on another call.

21:14 · Dan R.Answered on the first ringAnswered

19:40 · Amy L.Answered on the first ringAnswered

02 / 06LiveBooks into your calendarOffers your real free times and books the job while the caller is still on the line.

Thu 8:00 · Dan R.Boiler service, booked on the callBooked

Fri 9:30 · Amy L.Radiator check, booked on the callBooked

03 / 06LiveConfirmation text sentThe caller gets a text with the time, address and what to expect.

Dan R."You're booked for Thu 8:00"Sent

Amy L."See you Friday at 9:30"Sent

04 / 06LiveA summary after every callName, number, address, the problem and how urgent it is, straight to your inbox.

Dan R. · boiler serviceCombi, 9 years old, no hot waterLogged

Joe B. · area checkHarrogate, coveredLogged

05 / 06LiveKnows your businessTrained on your prices, areas and common questions, so answers are accurate.

Call-out fee£65, first hour includedTrained

Areas coveredLeeds and 15 milesTrained

06 / 06LiveEmergencies put throughLeaks, no heating or anything you flag as urgent comes straight to your mobile.

Emergency leakPut through to your mobilePut through

Existing customerFlagged for a callbackFlagged

Results

More calls become booked jobs.

Every call answered at any hour, with no per-call fees on top.

Calls answered100%First ring, day or night

Booked on the call70%Martin D. · first month

Per-call fees£0Included

Emergencies missed0Put through to you

Calls booked inSample

Calls by hourSample week

Charts are illustrative.

70%

Of calls booked in, no call back needed.

Half my calls used to come in while I was under a sink. Now they're booked in before I've washed my hands.

Martin D.Plumbing & heating | Leeds

Second thoughts?

“Yeah, but…” We hear you.

The three things we hear most on calls about call answering, and what we tell people.

“My callers want a real person.”

They want an answer.It picks up on the first ring, sounds natural, and passes anything tricky straight to you.

“My business is too small for this.”

Small businesses are who it’s for.When you’re the one doing the jobs, there’s nobody else to answer the phone.

“It’ll cost more than it’s worth.”

One saved job usually covers it.A fixed monthly price, and it never takes a lunch break or a day off.

Works with

On your line, in your calendar.

It answers on your number, books into your calendar and sends every summary to your inbox.

PConnectedYour phone lineCalls

GConnectedGoogle CalendarCalendar

OConnectedOutlookCalendar

MConnectedGmailEmail

WConnectedWhatsAppMessaging

SAvailableStripePayments

XAvailableXeroAccounts

QAvailableSquarePayments

GAvailableGoogle BusinessReviews

Recent activityLive

Call answered → Phone lineDan R. · 2m 10snow

Booking → Google CalendarBoiler service · Thu 8:001s

Confirmation → TextSent to Dan R.2s

Summary → GmailCall notes and address3s

Urgent call → Your mobileEmergency leak, put through16:22

Works well with

Works even better with these.

Text back anyone who rings off, let customers book online, and send the admin after every booking.

You're up a ladder.
Your phone isn't.

07700 900431

Missed call · 14:02

Hi, sorry we missed you. Hartley Roofing here. What can we help with?

WhatsApp sent automatically · 0:04 ✓✓

Hi! Got a leak over the kitchen. Could someone look this week?

Absolutely. What's your postcode? Dave will call you back within the hour.

Sent automatically ✓✓

New enquiry, added to your list

Roof leak · via WhatsApp · Call back 15:00

Follow upMissed-call text backCan't pick up? A friendly WhatsApp goes back in seconds and starts the conversation for you, day or night.See Missed-call text back

9:41

Battle Born ProdigiesBook online

Service

Kids MTB lesson

Private or small group

$160+

Adult MTB lesson

Private or small group

$220+

Family MTB lesson

1 adult + 1 child, private

See you Saturday, Amy.

LessonKids MTB lesson

WhenSat, Oct 3 · 10 AM

CoachRonnie

DepositPaid

Added to Ronnie's calendar

Reminder to Amy · Fri 6 PM

RunBookingsCustomers pick a service, choose a free slot and pay a deposit, day or night.See Bookings Follow upLess adminQuotes chased, invoices sent, late payers nudged and every job logged in your accounts.See Less admin

Call answering questions

Good questions, straight answers.

Something we haven't covered? Ask Paul directly. He replies himself.

Ask Paul

Will callers know it's not a person?

It introduces itself as your assistant. Most callers just want a time booked, and it does that quickly and politely.

What if it doesn't know the answer?

It takes a message and flags it for a callback, rather than guessing.

Can it handle emergencies?

Yes. Anything you mark as urgent, like a leak, is put straight through to your mobile.

Are there per-call charges?

No. Calls are included in your monthly price.

How is it different from text back?

Text back replies in writing after a missed call. The receptionist answers the call itself and books the job there and then.

A free 15-minute chat

Ready to never miss a call again?

We'll set it up on a test number with your prices and areas, so you can ring it yourself before it goes live.

Free chat with PaulBuilding websites since 1997

15 minutesPhone or videoAbout 24/7 call answering, no hard sell

30-day money-back · No contract

Choose a time that suits you.Book a free chat